Product Information

The HubHanger is designed with versatility in mind and can extend to accommodate various sizes of portable shelters. The maximum span of the HubHanger is 45 inches between the two telescoping pieces. This generous length allows you to hang your gear conveniently and securely, even in larger hunting blinds or portable fish houses.

By offering a substantial extension capability, we ensure that the HubHanger can adapt to different shelter sizes and provide you with the flexibility you need to organize your equipment effectively. Whether you have a compact hunting blind or a spacious fish house, the HubHanger's adjustable length will accommodate your needs.

Please note that the telescoping feature of the HubHanger allows for easy adjustment and quick installation. The adjustable length ensures a snug fit within your portable shelter, providing a stable and secure platform to hang your gear.

If you have any further questions about the extension capabilities of the HubHanger or need assistance with its installation, please don't hesitate to reach out to our customer support team. We are here to help you make the most of your outdoor adventures with HubHanger.

The HubHanger is designed to support a suitable amount of weight, providing you with a reliable storage solution for your gear. During our extensive testing, the HubHanger easily held onto two compound bows and supported a 14lb Sig Spear rifle during rapid fire, demonstrating its strength and durability.

It's important to note that the HubHanger itself is not the limiting factor when it comes to weight capacity. The amount of weight that can be supported depends on the structure and supports native to your portable shelter. Higher quality portable shelters often feature a more rigid strut system, allowing for a greater weight capacity.

While the HubHanger is engineered to handle most applications and has been tested with various types of equipment, we always recommend considering the limitations of your portable shelter's design and construction. If you have any concerns about weight capacity or specific use cases, we advise consulting the manufacturer's guidelines for your portable shelter.

Rest assured that the HubHanger is designed to offer a secure and stable storage solution for your gear. Its sturdy construction and reliable performance make it an ideal accessory for organizing your equipment in portable shelters. Should you have any further questions or require additional assistance, our dedicated customer support team is here to help.

To identify the Left HangHook and Right HangHook of the HubHanger, follow these steps:

  1. Look for the hooks that have a distinctive sideways bend in the middle. These are the HangHooks.
  2. Take one of the HangHooks and hold it upright, with the threaded stem pointing downward and the hook end facing away from you.
  3. Observe the direction of the bend in the middle of the hook. If the bend is toward the left side, you have identified the Left HangHook.
  4. Similarly, if the bend is toward the right side, you have found the Right HangHook.

By visually inspecting the sideways bend and determining the direction of the bend, you can easily differentiate between the Left HangHook and Right HangHook of the HubHanger.

No, HubHanger HangHooks are not available for individual sale.

Currently, HubHanger HangHooks are not available for individual sale as standalone products. They are specifically designed and intended to be used as integral components of the HubHanger system. We offer the complete HubHanger package, which includes all the necessary components for a versatile and efficient storage solution in portable shelters.

Shipping

For orders up to $300, we offer a convenient flat rate shipping fee of $12.99. This applies to standard shipping within the designated shipping regions.

However, if your order total exceeds $300, congratulations! You qualify for free shipping. We are pleased to offer free shipping on all orders over $300, providing you with additional savings on your purchase.

Please note that any applicable taxes or additional fees may be added during the checkout process, depending on your shipping location and local regulations.

If you have any further questions or need clarification regarding shipping costs or options, please don't hesitate to reach out to our customer support team. We are here to assist you in any way we can.

HubHanger currently ships to the continental United States, specifically the USA continental 48. We are pleased to offer our product to customers within this region. However, please note that international shipping is not available at this time.

For customers located in Hawaii or Alaska, shipping may be possible but could incur additional fees. Due to the unique logistics and transportation requirements, there may be additional costs associated with shipping to these locations. We recommend reaching out to our customer support team for specific details and assistance regarding shipping to Hawaii or Alaska.

We apologize for any inconvenience this may cause to customers outside of the USA continental 48 and appreciate your understanding. We are continuously exploring options to expand our shipping capabilities and reach a broader customer base in the future.

If you have any further questions or require additional information regarding shipping, please don't hesitate to contact our customer support team. We are here to assist you.

The estimated shipping time for HubHanger is typically 2-3 business days, excluding weekends and holidays, for order processing and shipping. We strive to process and ship your order as quickly as possible to ensure a prompt delivery.

It's important to note that the actual delivery time may vary depending on your location and the shipping carrier's policies. Factors such as order volume and unexpected circumstances may also impact the shipping timeline. However, rest assured that we make every effort to fulfill orders in a timely manner.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information. This will allow you to stay informed about the progress of your delivery and estimated arrival date.

If you have any further questions or concerns about the shipping process or your specific order, our customer support team is here to assist you.

We utilize UPS (United Parcel Service) as our preferred shipping service for HubHanger orders.

We understand that it can be frustrating if your HubHanger gets lost in the mail. In the event of a missing or lost package, we take this matter seriously and are committed to resolving it promptly.

If you believe your HubHanger package is missing or lost, we kindly ask that you notify HubHanger customer support as soon as possible. It is important to report any lost or missing items within a timely manner to ensure a thorough investigation and resolution process.

Upon notification of a lost or missing package, our team will initiate an investigation, which typically takes 2-3 business days. During this time, we will work diligently with the shipping carrier to locate and recover your package.

If you have any concerns or need to report a lost or missing package, please contact our customer support team immediately. We are here to assist you and provide any necessary guidance throughout the investigation process.

Returns

At HubHanger, we strive to ensure your complete satisfaction with our products. If, for any reason, you are not entirely satisfied with your purchase, we offer the following return policy:

  1. Returns within 14 Days:
    You may return your product in new, unused resale condition within 14 days of receipt for a refund, excluding the shipping cost. Please note that the customer is responsible for the return shipping fees. All returned products will be carefully inspected to ensure they meet resale condition requirements. If the product does not meet resale condition, the items will be returned to the customer, and the order will be closed.
  2. Manufacturing Defect or Shipping Error:
    If your product has a significant manufacturing defect or if there was a shipping error due to HubHanger, we will gladly replace the product or provide a full refund for the full purchase price, including shipping costs.
  3. Contact HubHanger for Returns or Exchanges:
    Before returning your product, please contact us via email at HubHanger@gmail.com, providing your order number and a statement regarding your intent to return or exchange. We will guide you through the process and provide any necessary assistance.
  4. Returns Beyond 14 Days:
    If you wish to return your product for any other reason after the initial 14-day period, as long as the product is in new, unused resale condition, you will be responsible for the return shipping costs and subject to a 30% restocking fee (based on the purchase price minus shipping). Please ensure that all products are unused and returned in their original packaging.

Please note that any alterations or damage to the product will render it ineligible for return.

Our goal is to ensure your satisfaction with HubHanger products, and we will do our best to facilitate a smooth and fair return or exchange process. If you have any further questions or require assistance, please do not hesitate to contact our customer support team.